Yes, the site is fantastic! World Class Customer Service! I can’t say enough about the customer service. This doll is my third purchase from them. The first doll was damaged by FedEx during shipping. When things go wrong, that’s when you find out just how committed a customer service department is and they are the best. For my latest doll I spent weeks comparing two doll brands. They supplied me with all of the information I needed to make an informed decision and the end result was awesome.