Yes, they are legit. Super reliable and friendly! First time doll buyer here, tested out the friendliness of many websites and their message replies prior to purchase, but CherryPie and their team by far had the fastest response and friendly replies. They were very patient with my list of concerns even before payment, and after payment still remains the same. The doll arrived in perfect condition and it was a very detailed custom request which they handled very well. Excellent product and customer service.