Yes, this is a trusted vendor! Ordered a doll and two heads. Was very pleased with what I received. Both heads and bodies were as expected and then some. Very satisfied with the customer service I have received from RSLD. As this was my first doll, I asked a lot of questions, so probably not the easiest customer. Nevertheless, I have received good answers to everything I have asked about, so could not be more satisfied with both the doll and the team working for RSLD.